- Personable - can develop rapport and build trust with a range of different personality types
- Courageous - can offer feedback and ask the tough questions and hold people to account for unproductive behaviours
- Curious - ask great questions – lead people to self-discover rather-than be a 'teller'
- Reliable - do what they say they are going to do
- Compassionate - have empathy and concern for customers
- Strategic - systems thinkers with a long-term approach
- Enjoy working with others and supporting their success
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Self Managed
RB Coach Role - Attributes
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July 9th, 2025
RB Coach Role - Capabilities