Operations leaders are the IN Leaders, making sure that you are delivering your offering effectively and that they are conscious of how to lead effective teams.
Guiding questions:
- How would you like to see your operations leaders operating in your business?
- Do you have a process to develop these leaders?
Example
We have systems where every team leader is trained properly - and we regularly see all teams with high performance assessment scores.
It is important that our team leaders are active in their craft, and they are given sufficient training to maintain this.
Vision Category - Organisation leaders