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Calendar integration

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 January 19th, 2024

Our calendar integration allows any meetings you create on our platform to be synced automatically to supported services.

We support the following integrations:

  • Microsoft 365
  • Email/iCalendar Invites

The level of integration depends on the service.

An administrator within your organisation will have to configure the desired integration before it can be used. The instructions for doing so are available here: How to configure calendar integration as an administrator


Microsoft 365

Integrating with Outlook provides the following features:

Meeting room selection

You can select a room for the meeting to occur in. The platform will automatically show the rooms available in your system and then mark the room as busy for the duration of the meeting.

Availability checking

Availability for both meeting rooms and attendees will be automatically checked for your selected date, time, and location.

Change synchronisation

Any changes made inside Outlook to a meeting will be picked up when viewing that meeting in the platform. And, any changes made inside the platform will also update the meeting in Outlook.

If this happens, the platform will show your meeting as being out of sync. Click on this to synchronise the two systems.

 

How to get started with Microsoft 365 integration

An administrator within your organisation will first have to configure the integration before it can be used. The detailed instructions for this are here: How to configure Calendar Integration as an Administrator

Then, when you create the first meeting, a prompt will be visible for you to sign into Microsoft.

Prompt on the Team Meetings page
Prompt within the Schedule Meeting dialog

Alternatively, you can also sign in from the "My Configuration" area.

  1. Select the Configuration tab within the sidebar.
  2. Select “My Configuration”.
  1. Select the “Calendar Integration” section.
  2. Click the “Connect with Microsoft” button. This will open a pop-up for Microsoft login.
Signing into Microsoft using the “My Configuration” page

After signing in, you will see your Microsoft 365 profile picture, email and a button to log out of the Microsoft account.

Your logged in user information as displayed on the “My Configuration” page

Email/iCalendar invites

This is a more basic integration. Invites are sent directly to the email of each attendee.

Once again, an administrator in your organisation will have to configure the integration before it can be used. The instructions for doing so are available here: How to configure Calendar Integration as an Administrator

Given the following meeting:

The invite will appear in attendees mailbox/calendar like so:

How an invite will appear in Outlook
How an invite will appear in Gmail

Note: These invites are identical to the invites that are sent when you select the “Send calendar invitation to all attendees” option in the meeting menu, shown below.

If you have any questions, please contact the team through Intercom. 

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