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Design your Organisation

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 December 8th, 2025

Organisation design is how people and work are organised to carry out an organisation’s strategy and achieve its aims.”

Naomi Stanford

You could read 10 books on organisation design and find 10 different ‘expert’ opinions on designing your business. There is no single right or wrong answer, and how a business is designed will change over time and must respond to strategy. Organisation design answers the question:

How do we organise ourselves today to best serve our customers, support our people, and implement our strategy?

At adapt, organisational design is the sense-making process of how the work of the organisation gets done - intentionally organising our functions, teams, roles (and the people who hold them) to meet its purpose. A clear organisational design allows everyone to understand how the business works, how it delivers value to its customer, where accountability sits and decisions are made.

Adapt provides the tools and coach support to help design your business for maximum effectiveness today while comfortably adjusting the design in the future to reflect learnings and process improvements, feedback from people and customers, changing market and business circumstances.



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